A proper local engineer, not a national chain

F.E Plumbing & Heating is a small, local plumbing and heating business based at 15 Portland Rd in Newmarket. Over 10 years looking after homes and businesses across Cambridgeshire and West Suffolk — one boiler, one bathroom, one careful job at a time.

Meet the engineer

Hi, I'm the person who'll actually turn up.

When you ring F.E Plumbing & Heating you'll speak to me, and I'll be the one in your house doing the work. No subcontractors I haven't worked with for years, no apprentices sent on the harder jobs unsupervised, no being passed around an office.

I trained on the tools and I've spent the best part of 10 years on boilers and heating systems across Cambridgeshire. I started F.E Plumbing & Heating because I got fed up of how big national outfits treat customers — pushy salespeople, mystery pricing, jobs handed to whoever's free. We do the opposite.

10+
Years on the tools
2 hrs
Typical emergency response
How we work

Four things we promise on every job

Honest pricing

Written quotes before any work starts. No call-out fees for quoting. No "while I'm here" surprises.

On time, every time

We arrive when we say we will. If something delays us, you'll get a call — not radio silence.

Gas Safe certified

Every gas appliance we touch is signed off by a Gas Safe registered engineer. Domestic and commercial work, every job logged.

Tidy as we go

Dust sheets, shoe covers, all rubbish removed. You shouldn't have to clean up after the tradesman.

Credentials

Qualified, insured and registered

All the boring-but-important paperwork is in order. Happy to send copies to your letting agent, solicitor or insurer on request.

Gas Safe Register
Gas Safe Register
Registered Engineer
NVQ Level 3
Plumbing & heating
£5m insurance
Public liability cover
Manufacturer trained
Worcester · Vaillant · Ideal
Properly local

We live here too.

We're not a franchise. We're not a "national network of approved local engineers". We're a small team based in the Newmarket area whose kids go to the same schools, whose vans you've probably seen parked outside the village shop.

That matters because reputation matters. If we do a bad job on your boiler in Burwell, we'll be hearing about it at the pub in Fordham next weekend. So we don't.

Trusted by locals

Most of our work comes from word of mouth — neighbours, friends, family. We'd rather grow slowly with referrals than chase paid leads.

Newmarket-based

Vans on the road across the Cambridge–Newmarket–Ely triangle every day of the working week.

Ready to talk to a real engineer?

Quick chat, free quote, no obligation. Tell us what's going on and we'll tell you straight what it'll cost to put right.

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